Monday, June 25, 2012

Cautionary Tale: Correcting other Surgeons' Unsatisfacotry Results

The following news reminded me of a case in my clinic recently: a 26-year old patient who wanted to look like a Chinese film star underwent 4 eyelid operations by the same plastic surgeon: 2X double eyelid surgery, 1X epicanthoplasty and 1X brow lift. She showed me the picture of the film star and said she was unhappy because the surgeon did not achieve the results she wanted. She wanted me to widen her double eyelids further. While the surgery involved only removal of some loose skin I was reluctant to comply because of her demanding and pedantic behaviour. I was of the opinion that if the result were not 100% perfect, she would blame me for all the imperfections from the pervious operations. I politely asked her to see her plastic surgeon for correction. There is a saying in medical profession: "It takes 10 years to learn how to operate and another 10 years to learn when not to operate."
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Woman spends $16k on botched double eyelid surgery


SINGAPORE - A Singaporean permanent resident is demanding that her double eyelid surgeon refund her the $16,000 she spent on double eyelid surgery that she claims resulted in uneven eyelids.
According to Shin Min Daily, Miss Sun, 37, who is originally from China, said that because her natural eyelids are not beautiful, she went for four double eyelid surgeries from 1992 to 2010.
After having been operated on, she felt that there was an improvement, but still believed there were certain flaws that she was dissatisfied with. Hence, on April last year, she forked out $16,000 for a prominent plastic surgeon here to do her fifth surgery.
However, before the doctor removed the stitches, she discovered that the surgery appeared to have gone wrong. Her eyes looked uneven and the widths of the double eyelids were different.
The doctor then assured her that it takes time for the wound to recover, and told her to do physical therapy. In the end, the surgery still ended up a failure, she lamented.
Miss Sun is now demanding a full refund, but the doctor is only willing to return $6,400 to her.
"I am not satisfied. I had an appointment with the doctor to meet at 8am to discuss the situation. I arrived 10 minutes late, and the doctor's assistant said the doctor is at a surgery and has no time to see me. This is not sincerity," she told Wanbao.
Miss Sun said she then opted to wait at the clinic, but was driven away by security called in by the clinic.
After explaining to the security officers the reason why she was waiting at the clinic, she said they eventually allowed her to stay.
However, the clinic resorted to calling the police instead, she claimed.
The police have confirmed that they have received complaints regarding this dispute, and have explained to the relevant parties on what legal action is available to them.
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不满前4次手术 找狮城名医操刀 女郎割双眼皮变“大小眼”

2012-06-22 18:01
  • 孙小姐花约3万8000令吉动第五次割双眼皮手术,结果变成“大小眼”。
(新加坡22日讯)女郎4次割双眼皮不满意,花1万6000元(约3万8000令吉)找知名整形医生5度动刀,结果竟变大小眼,要求医生退手术费遭拒。女郎上诊所讨公道,诊所报警处理。
这起纠纷发生在昨天早上8时许,地点是在一家由本地知名整形医生开设的诊所内。
来自中国的孙小姐(37岁)说,由于眼睛不美,她从1992年到2010年,在中国动了4次割双眼皮手术。
动了手术后,她双眼虽然匀称,但仍有瑕疵让她不满意。
2009年成为新加坡永久居民的孙小姐说,她去年4月14日,花了1万6000元5度动手术,由一名新加坡著名整形医生操刀。
不过,在还没有拆线前,她就发现手术似乎不妥,双眼的宽窄变得不一。
医生称需时间康复
“医生当时说,需要时间让伤口慢慢康复,还叫我做物理治疗,但最后我觉得手术是失败的。
仅获部分退款 诊所竟先报警
孙小姐要求医生全数退款,但从去年谈到现在,医生只愿意退回6400元(约1万5360令吉)。
“我不满意,昨天约好医生早上8时见面谈,我迟到10分钟,助理就说医生去做手术了,没时间见我,很没诚意。”
孙小姐欲在诊所等待,岂料诊所却致电保安赶她走。
“我和保安解释后,获准留下,但诊所却竟然报警。”
狮城警方接获投报 
警方受询时证实接获这起纠纷的投诉,并已向双方解释各自能采取的法律行动。
被朋友笑“金鱼眼”
整容失败被朋友取笑“金鱼眼”,女郎出门需戴眼镜遮丑。
孙小姐表示,双眼整容失败后,眼眶大小不一,右眼明显比左眼小,她出门时都需要戴眼镜遮丑。
双眼不时突出
此外,她的双眼也出现“金鱼眼”现象,双眼会不自觉突出,样子有点吓人。
“我朋友看到就取笑我,说我眼珠突出,看起来很凶,这让我深受困扰。”
她透露,心理上大受打击,本来是要整容让自己变得更美,现在却变得更丑。







2 comments:

  1. this is a fantastic case. patient selection is very important. some of the highly demanding patient actually followup psychiatry clinic. perfection in surgery is almost impossible.
    plus this is a complication which done by other plastic surgeon.
    her medial epicanthoplasty look rather wide and unnatural. anyway this non-virgin case is extremely difficult to correct. as first of all u need to correct her mental illness.
    thanks for sharing the case.

    ReplyDelete
  2. sorry forgot to mention my name. dr ting ee

    ReplyDelete